Terms & Conditions

By accessing or using the services provided by Brand Engine, you agree to these Terms & Conditions.

  1. Services
    We specialise in social media marketing and lead generation services, including but not limited to social media management, content creation, lead generation campaigns, advertising and analytics reporting. Specific details of services, pricing and timelines will be outlined in the project agreement or quote.

  2. Payment Terms
    Payments for services are due according to the terms outlined in the project agreement or invoice. We accept debit and credit card payments through secure payment gateways such as Stripe. Any late payments may result in delays or suspension of services until full payment is received.

  3. Intellectual Property
    Upon full payment, the client will own the rights to all materials related to the lead generation campaigns, including ad creatives, social media content and deliverables produced by Brand Engine. However, we retain the right to use campaign results, analytics and case studies for promotional purposes or portfolio display, unless otherwise agreed upon in writing.

  4. Limitation of Liability
    Brand Engine will not be held liable for any indirect, incidental or consequential damages resulting from the use of our services, including but not limited to loss of revenue, business interruptions or data breaches. We are not responsible for the actions of third-party platforms (e.g. Facebook, Instagram, Google) or external factors that may impact the delivery of services.

  5. Termination
    Either party may terminate the agreement by providing written notice. In the event of termination, the client will pay for all services rendered up to the termination date. If the client terminates the agreement prematurely, any unpaid fees for services provided before the termination will still be due.

  6. Confidentiality
    Both parties agree to keep all proprietary information, including marketing strategies, client data and campaign details, confidential and not disclose it to third parties without prior written consent, except as required by law.

  7. Governing Law

    These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes will be resolved through mediation in Sunshine Coast, Queensland, unless otherwise agreed by both parties.

For further details or questions, please contact us at [email protected].

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